Shipping policy

Bella Armadi Shipping Policy

Our Commitment to You:

At Bella Armadi, we understand the excitement of receiving your new homewares. We strive to process and ship your order as quickly and efficiently as possible, while ensuring your items arrive safely and beautifully.

Shipping Destinations:

We currently offer shipping within Australia. For international shipping inquiries, please contact us at [your email address].

Shipping Costs:

  • Standard Shipping: $10.00 (Delivery within 5-10 business days depending on location)
  • Express Shipping: $15.00 (Delivery within 5 business days depending on location)
  • Free Shipping: We offer free standard shipping on orders over $150.00.

Order Processing Time:

  • Orders are typically processed and shipped within 2 business days of receiving payment.
  • You will receive a confirmation email with tracking information once your order has shipped.  

Delivery Timeframes:

  • Delivery times may vary depending on your location and chosen shipping method.
  • Please note that delivery times are estimates and are not guaranteed.
  • During peak periods, such as holidays, delivery times may be longer than usual.

Tracking Your Order:

  • You can track your order using the tracking number provided in your shipping confirmation email.
  • You can also track your order through the carrier's website.  

Packaging:

  • We take great care in packaging your items to ensure they arrive in perfect condition.
  • We use eco-friendly packaging materials whenever possible, reflecting our commitment to sustainability.

Shipping Issues:

  • Damaged Items: If your items arrive damaged, please contact us within [Number] days of delivery with photos of the damage. We will arrange for a replacement or refund.
  • Lost or Delayed Orders: If your order is lost or significantly delayed, please contact us. We will work with the carrier to resolve the issue.
  • Incorrect Address: Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.  

Contact Us:

If you have any questions about our shipping policy, please contact us at [your email address].